Privacy Policy
Alliance Entertainment Group
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Alliance Entertainment Group ("we," "us," or "our") DOES NOT sell, share, rent, or disclose customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, lead generation, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent records are kept strictly confidential and are used only to deliver messages directly related to the services you have requested.
Consent to receive SMS messages is not a condition of purchase.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name
Email address
Phone number
Physical address
Payment information when you make a purchase or request a quote
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
IP address
Browser type
Device information
Website usage patterns and analytics
Cookies and similar technologies
Customer Communication:
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data for:
Providing and improving our DJ and entertainment services
Processing transactions and payments
Communicating with you about your inquiries, bookings, appointments, and updates
Sending promotional communications only where explicit consent has been provided
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of your communication preferences and consent
Complying with applicable legal and regulatory requirements
We retain SMS opt-in records and consent logs as required by applicable law and industry regulations.
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, event updates, customer support communications, and important service notifications.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions.
We comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and all applicable federal, state, and international messaging laws where required.
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying STOP.
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
All opt-out requests are processed promptly.
Message Frequency & Content:
Message frequency varies based on your interaction with our business.
Messages will be directly related to the services you have requested.
Promotional messages are only sent to users who have explicitly consented.
Standard message and data rates may apply.
Help & Support:
Reply HELP for assistance or contact us at [email protected].
Customer support is available during regular business hours.
Carrier Information:
Carriers are not liable for delayed or undelivered messages.
SMS delivery is subject to effective transmission by your wireless service provider and is not guaranteed by Alliance Entertainment Group .
Supported carriers include major U.S. wireless carriers such as AT&T, Verizon, T-Mobile, and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service platforms, CRM systems, or message delivery providers, is permitted solely for operational purposes.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding authorized aggregators and providers of text message delivery services.
We implement reasonable administrative, technical, and physical safeguards to protect SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, trade, or share personal information for marketing or lead generation purposes.
We may share information only in the following limited circumstances:
Service Providers:
Third-party vendors who assist in operations, such as payment processors, CRM systems, scheduling platforms, and SMS delivery providers.
All service providers are contractually obligated to maintain confidentiality and appropriate security safeguards.
Legal Compliance:
If required by law, regulation, legal process, or to protect our legal rights.
In response to valid law enforcement or regulatory requests.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets.
Your data will remain protected under the terms of this policy.
All categories above exclude text messaging originator opt-in data and consent, which will not be shared except with authorized messaging service providers as necessary to deliver SMS communications.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication systems
Regular security monitoring and updates
Employee training on data protection best practices
Breach notification procedures in accordance with applicable laws
Despite these safeguards, no method of transmission over the Internet or electronic storage is completely secure. We strive to protect your information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze site traffic and user behavior
Remember preferences
Improve website performance
Measure service effectiveness
You may control cookies through your browser settings. Disabling cookies may limit certain website functionality.
7. Your Rights & Choices
You have the right to:
Access, update, or request deletion of your personal information
Opt out of marketing emails by clicking “unsubscribe” in any email
Opt out of SMS messages by replying STOP
Request information about how your data is processed
Withdraw consent for future communications at any time
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
This Privacy Policy applies only to information collected directly by Alliance Entertainment Group .
9. Changes to This Privacy Policy
We may update this policy periodically. The most current version will always be available on our website with the effective date listed above. Continued use of our website or services constitutes acceptance of any updates.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Alliance Entertainment Group
Phone: (214) 708-3438
Email: [email protected]
Website: https://www.aegtx.com/